Shipping policy

Shipping Policy

At ArguE CulturE, we are committed to providing a reliable and transparent worldwide shipping experience. Please review our shipping information below before placing your order.

1. Order Processing

Orders are processed within 1–3 business days after confirmation, excluding weekends and public holidays.

Processing times may be extended during promotional periods, collection launches, or periods of high order volume.

Once your order has been dispatched, you will receive a shipping confirmation email with tracking information.

Please note: Order processing time is separate from shipping transit time.

2. Shipping Rates & Destinations

We offer worldwide shipping to supported destinations.

  • Free worldwide standard shipping on orders of $99 USD or more after discounts.

  • For orders below $99 USD, shipping fees are calculated and displayed at checkout.

  • Available shipping options may vary by destination.

3. Estimated Delivery Times

The following delivery estimates are based on our standard international shipping services.

Destination Estimated Transit Time
South Korea 3–5 business days
Japan 3–5 business days
United States 5–10 business days
United Kingdom 5–7 business days
European Union 5–10 business days
Australia 5–10 business days
Canada 5–10 business days

For other destinations, delivery times may vary. Please contact us for further information.

Important: These estimates exclude the 1–3 business days required for order processing. Delivery times are estimates, not guarantees, and may be affected by customs clearance, holidays, weather conditions, or carrier delays.

4. Duties & Import Taxes

All applicable import duties and taxes are covered by ArguE CulturE.

There are no additional standard import duties or import taxes for customers to pay upon delivery.

Some destinations may require recipients to provide identification or additional information for customs clearance. We appreciate your cooperation when such documentation is necessary.

If you receive an unexpected request for import duty or tax payment, please contact our support team before making any payment.

5. Order Tracking

Once your order has shipped, tracking information will be available through:

  • Your shipping confirmation email.

  • Your order details page on our website.

Tracking information typically begins updating within approximately 48 hours after dispatch.

International tracking updates may be limited while shipments are moving between countries. Additional tracking details generally become available once the parcel enters the destination country's local delivery network.

6. Address Changes & Delivery Attempts

Please ensure that your shipping address and contact information are accurate before completing your order.

If you need to update your shipping details or request a cancellation, please contact us as soon as possible. Requests will be reviewed based on the current order status.

Once an order has been dispatched, changes may no longer be possible.

If a package cannot be delivered due to an incorrect address, unsuccessful delivery attempts, refusal of delivery, or missing customs documentation, additional delivery or return shipping fees may apply where permitted by law.

7. Delayed, Lost or Damaged Packages

We carefully prepare and package every order to ensure it arrives in good condition.

If your package is delayed, appears lost, or arrives damaged, please contact our customer support team with your order number and relevant details.

If your order has not arrived within 20 days after dispatch, you may contact us to request a shipping investigation.

For shipments marked as delivered but not received, we will review the available delivery records and work with the carrier to investigate.

Where necessary, we will determine an appropriate resolution based on the investigation and applicable consumer protection laws.

8. Split Shipments

Orders containing multiple items may occasionally be shipped in separate packages due to inventory availability or fulfillment arrangements.

When this occurs, tracking information will be provided for each shipment as it becomes available.

No additional standard shipping charges will apply to split shipments arranged by ArguE CulturE.

9. Contact Us

For questions regarding shipping, tracking, or delivery, please contact us:

Email: argueculture.shop@gmail.com

Official Website: https://argueculture.shop

Please include your order number so we can assist you efficiently.

Thank you for shopping with ArguE CulturE.