Shipping Policy

By placing an order, you agree to our shipping policy. We reserve the right to modify this policy with prior notice on our website.

1. Order Processing & Delivery Times

Order Processing: 3-12 business days (excluding weekends and holidays)
Shipping Costs: Automatically calculated at checkout

Estimated Delivery Times:

Region	Estimated Delivery Time
United States, Canada	5-8 business days
United Kingdom	5-8 business days
Western Europe	5-8 business days
Other European Countries	12-20 business days
Australia, New Zealand	6-12 business days
Korea, Japan, Hong Kong	2-6 business days
Middle East	10-18 business days
Other Regions	15-25 business days

2. Duties & Taxes

Your order may rarely be subject to import duties and taxes (including VAT) imposed by the destination country
In most cases, no additional duties will be required
These fees are determined by customs upon arrival

Important Notes:
We cannot estimate or pay duties/taxes on your behalf
All applicable charges are the responsibility of the recipient
For questions about duty charges, please contact your local customs office directly

3. Order Tracking

Shipping Notification: You'll receive a tracking number via email once your order ships
Tracking Updates: Please allow 48 hours for tracking information to update in the system
Missing Packages: If your order hasn't arrived within 20 days of shipping, please contact us with your order number and recipient name for assistance

Note: International shipping delays may occur due to customs or carrier issues. While we're not directly responsible for these delays, we'll assist in resolving any problems.

4. Returns & Exchanges

Return/Exchange Window: 14 days from delivery date (initiated through "My Account" on our website)
Return Requirements:
- Items must be unused with original tags attached
- Original packaging must be intact
- Clearance or customized items cannot be returned

5. Special Cases

Returned Packages

If your package is returned due to failed delivery attempts (no signature, wrong address, etc.), you must contact us to arrange reshipment (packages cannot automatically return to our warehouse)
Additional delivery fees may apply for multiple failed attempts (determined by local carriers)

Damaged Items

If you receive damaged goods:
- Take photos immediately
- Email us at argueculture.shop@gmail.com with your order number and evidence
- We'll provide solutions (replacement, refund, etc.) based on the situation

6. Important Reminders

Track Your Package: Regularly check your tracking status to avoid missing delivery windows
Duty Disputes: All customs-related questions must be directed to your local customs office
Customer Service: For any questions, please contact us via email or through our website's customer service portal

For any questions about our shipping policy, please contact customer service before placing your order.